The British Chambers of Commerce (BCC) and The Royal Bank of Scotland Group (RBS) today announced the winners of the Chamber Awards 2008. Now in its fifth year, the Chamber Awards were developed to recognise outstanding business achievement within the UK business community.
Rapide Communication Ltd, a member of Coventry and Warwickshire Chamber of Commerce, has been announced as the national winner of the Award for Innovation Through Technology at the Chamber Awards 2008.
The organisation won the Dell sponsored award because the judges were impressed by their original and thoughtful entry which encapsulated an open and intelligent approach to innovation. This approach has enabled them to secure a third of the FTSE 500 as customers. Rapide sends and receive voice and text messages to help businesses sell more, inform faster and engage everyone.
The service that won the award was Rant & Rave, a unique service capturing customer feedback through websites, texts, blogs, phone calls and reviews sites. The Sentiment Engine then processes this feedback and analyses what has been said about a particular company or product, showing the results in a live dashboard:
Monique Bonner, Dell’s SME Sales Director UK and Ireland, commented;
“Rapide Communication Ltd is a very innovative organisation. Its competitive edge is driven by its ongoing quest to identify, develop and implement new ways to help their customers achieve their goals using unique and pioneering communication solutions. Congratulations to all at Rapide Communication Ltd - very worthy winners of the Award for Innovation through Technology.”
The National Winners of the Chamber Awards 2008 were announced at a gala dinner at the Natural History Museum, London on the 27th November 2008.
Neville Reyner, President of the BCC said:
“Rapide Communication Ltd shows us all what can be achieved when innovation is put at the core of the business. Rapide is successful in several markets and with a wide range of different businesses. It has really made its technology investment work and this in turn has had a profound effect on its success. Congratulations.”
(From left to right >> David Moore, Dell Direct UK marketing manager,
Hardeep Johal - Software Developer - Rapide Communication Ltd,
Yiannis Maos - Marketing & Media Executive - Rapide Communication Ltd.)
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The Customer Service Managers' website have just released an article around our award win. For more information visit their website at www.customerservicemanager.com |
