British Gypsum Case Study

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Daily Product Availability Reports

"It enables us to keep our field sales staff in touch with the business in a quick and efficient manner."  

The challenge  

Linda Parson's sales team are out in the field taking orders from customers.  They need to know on the spot what stock is available and how long before it can be delivered.    

The solution  

"I send a text message twice a day to all the field sales team to tell them about product availability and lead times for delivery.  The information is at their fingertips when they're with a customer even when they haven't had a chance to download their emails.  Our customers are impressed by our efficiency.  I often recommend the service to colleagues."  

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