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1/3 of the FTSE 500 use our Talk & Listen technology to engage their customers and employees
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By gathering feedback straight after service delivery we have increased the accuracy of customer insight by 40%
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The Environment Agency rely on us to communicate with the 5 million people who live in flood risk areas
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We have the only Award Winning Text Analysis Engine in the UK. On average we save our clients £65,000 per year
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90% of our customers would strongly recommend us to another organisation
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Every year our multi-channel solutions allow Premier Inn to send interactive booking confirmations to 6 million guests, help over 2 million guests find their hotel, sell over 84,000 meals and reduce their no-show rates by 20%
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Barclaycard achieved a 21% response rate and increased revenue by 20% by using Multi-Channel Marketing
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Our technology allows us to send 100,000 messages (SMS, Voice and Email) in
5 minutes
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In the last 2 years we have helped the UK's leading organisations engage with over
2 million customers and employees
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Our engagement solutions have increased the revenue of our retail clients by over
£1 million
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Our engagement solutions have helped our clients identify over 100,000 opportunities and threats |
