Mobile phones are the only customer contact tool that are always switched on and completely personal to the owner, so when you have important Customer Service or Product Delivery information to get out to customers Rapide can make sure it gets there. Service and Delivery solutions using sms text is fast, cheap, reliable and effective!
This is how some of our customers use SMS for Service & Product Delivery:
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Send out SMS for product recalls or to provide essential information.
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Proactively inform customers of product updates.
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Inform customers that a service is due.
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Confirm to customers that a product has been or is shortly to be delivered.
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Ask a new customer for their feedback on Product Service & Delivery once the transaction is complete.
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Service & Product Delivery - SMS
