Mobiles are completely personal to the owner and allow you to talk to your customers on a one-to-one basis, so when you have important Service & Product Delivery information that needs to reach your customers you can trust Rapide to make sure it is received. Service solutions with voice messaging are fast and effective.
This is how some of our customers use Voice Messages for Service & Product Delivery:
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Send new customers a voice message when you have product recalls or to update on essential product information such as their warranty.
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Be proactive about informing customers of new products or updates.
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Send a voice message to let customers know that a service is due.
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Leave a voice message to let customers know that their ordered product has been or is shortly to be delivered.
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Request feedback from customers on Product Service & Delivery once the transaction has been completed.
Voice messages can be interactive and you can allow your customers to connect automatically to your call centre. Typically 20% of all customers request connection through to your call handlers.
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