Customer Testimonials

"I use the service almost every day. It is extremely useful as I have over 40 staff to contact. A fantastic service! Thank you very much."

- Paul Thornton - Transport Co-ordinator - Coca Cola Enterprises Ltd

"What I like about the service is the fact I can SMS message multiple recipients from my desktop very easily. It keeps a record of my sent messages allowing me to react quickly and easily to any difficult situations such as the recent inclement weather. The dynamics of the service work well when I need to send quick, simple communications to large groups it makes communicating so much more simple. I find it a real labour saving tool, especially thanks to the reply features of the service"

- Nial Coleman - Area Manager – BSI Group

"In my experience the Rapide service is fast, reliable and I like the fact that no assumptions are made so I retain complete control of my communications. The response times of the teams I deal with are impressive and make my life as an Account Manager so much easier. As Vodafone employees we strive for three important principles: Speed, simplicity and trust. I have always found this to be reflected in the way Rapide approach their work."

- Kate O'Callaghan - Account Manager – Vodafone Global Enteprise

"First impressions count and I can certainly say I received a fantastic first impression from Rapide. They were exceptional and live up to the company values of having excellent customer service at the forefront of their work."

- Shirley Wilson-Brown - National Customer Service Manager – Virgin Active

"I have recently had to drive a major behaviour change to over 400 sites with over 2500 people, I have used the RapideText Message Service to assist me drive this behaviour change. The service has been extremely useful and efficient and played a major part to me getting very close to the necessary compliance rate. I have had to make a lot of changes week on week and it has never been too difficult for the Rapide Team to accommodate. Many thanks to the team they have been great to work with."

- Harrison Bow - Retail Scheduling Manager– Vodafone UK

“Wow, what a brilliant service! The staff at Rapide are so helpful and friendly.”

- Dave Wooten - Trusts and Communications Officer – Myton Hospice

“I’ve used Rapide for two and half years and I think it’s brilliant. During that time all my communications have run much smoother. They have been instrumental in helping me run my business and I regularly communicate with my team using text messages, voice broadcasts and email. The service has been absolutely fantastic in driving sales by sending messages in the right way at the right time.”
“The team at Rapide are fabulous; they are so helpful and personal, offering sound advice on the best way of communicating messages. It’s just like calling your own office."
- Lynne Kavanagh – Vodafone UK

“ We have been using Rant & Rave for nearly two years now and believe it is a fantastic business tool, it has allowed us to identify area’s in our business that our customers want us to improve on, and also identifies areas of our business that are working well (if it isn’t broke don’t fix it). Our satisfaction scores have improved month on month and are a good indicator of our company growth. Publishing customers comments on our Intranet is a great motivator to our staff. Great business tool! Great site, well done and keep up the good work”.
“The supporting guy’s at “Rapide” are what the title say’s “Rapide”! No request is too much and no job is too big”!
- John Winter, Genesis Communications Ltd

“We were having difficulty with candidates and new members of staff contacting us to discuss their screening” .....“we get a better response to the text sent than we do leaving a voice mail message. It also means we can contact in the evenings to remind people to get their documents together which we previously could not do due to office opening times.”

Jenine Goddard, Barclays

"The service is great! It saves us time and makes our process more efficient. Communication is key to any business and this helps us achieve continuity and consistency. Rapide for me ticks every box!"
- Mark Brighton, Barclays

I have been using rapide for 18 months, it is just a fantastic communication tool. Text messages and voice pushes are sent out to a wide audience at the push of a button, which has increased results. My contact at rapide is Jess who is not only extremely efficient and accurate, but is an absolute delight to talk to.

-John Harland, Barclays

"It's the friendliest call centre I've ever used and I call into many. I find the service I receive amazing, they always use your name and take time to ask you how you are. Rapide offer a totally unique service and make you feel like your the only person that matters."
- Mark Jagielka, Ricoh Group

"The staff at Rapide are very helpful and the service saves us considerable time. I would definitely recommend this service”
- Yvonne Ferguson, Middlesbrough FC

“It’s the best out there. We have seen other messaging systems that work on similar principles to Rapide, but none of the others have offered us the same services with such good value for money. We wouldn't change from using Rapide. I think it's excellent. I recommend it to everybody."
- The HMS Montrose Crew

"I think Rapide is a very effective means to communicate instantly with large groups of people. I would highly recommend using the Rapide service."
- Tom Calvert, RBS

"I would recommend the service - it's brilliant. It saves us loads of time and gets through to lots of people in one go. The staff at Rapide are proactive and very helpful."
- Julie Tindale, Whitbread

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Customer Testimonials