Talk
"26% of employees cite poor communication as their no. 1 gripe with their employers.”
Effective employee communication is essential; it’s what keeps companies running smoothly. Employees want to be talked to, they need to be kept informed and up to speed with developments. The challenge is getting your message, delivery method and timing spot on.
The Kingfisher group use our multi-channel solutions to keep their 80,000 employees informed about important developments and corporate results. They use a combination of text and voice solutions to ensure that everyone gets the vital information they need. The ‘team call and listen service’ sends a text message to all staff letting them know they have a new update and giving them a telephone number to dial in to, so they can listen when they’re ready. This service is particularly useful for staff who are always on the go.
Rapide’s technology lets businesses make employee communication a priority, effortlessly.
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Announcements
Rapide enables businesses to make Announcements quickly - to a single department or a million shareholders. Rapide technology specialises in reaching your employees in the most appropriate way, whether that’s by voice, text or email. |
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Barclays’ CEO uses Rapide’s Voice Broadcast platform to communicate company results to their 28,000 employees, all within the space of half an hour.
To find out more click here
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Incident Management
Rapide enables businesses to handle Incidents smoothly and easily. Rapide technology specialises in making sure the message always gets through whether you want to send a routine IT maintenance alert or handle a full scale crisis. |
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Vodafone use Rapide for crisis management. When their head office flooded their communication tools were underwater. Rapide enabled them to use a landline to send out a combination of voice and text messages to staff to check on their welfare. Auditable replies meant that everyone could be accounted for quickly, allowing for smooth incident management, and minimal affect on the organisation.
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Team Communication
Rapide improves Team Communication by making sure all employees get the same information simultaneously. Rapide Multi-Channel technology specialises in making sure no matter how far they are apart all your team members are up to date and on the same page. |
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Aviva have staff based across the globe. When they have important information to communicate they have to reach 5,000 employees at the same time, no matter where they are based. Rapide enable Aviva to record an auditable voice message about the news that is available in multiple languages. Text messages are sent to each staff member letting them know how to access the recording, so that every single employee is up to date in the time and effort it would take to tell one person.
To find out more click here
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Staff Rostering
Staff rostering is a complicated area and can be a headache for any company. Rapide technology helps companies organise Rosters and manage their work force efficiently. Making sure they are always at full complement. |
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Manchester United rely on Rapide to communicate with their match day employees to ensure they are always fully staffed. Text messages are sent out asking staff if they’re available to work, if they agree they’re sent a reminder the day before their shift, and if they fail to turn up they’re sent a message asking them where they are. By communicating via interactive text message their no show rate has reduced by 20%.
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All of Rapide’s Talking Technology is enriched when used alongside its award winning Listening Technology
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Ready To Talk? Contact Us on 02476 011 911 or fill out the form below and one of our team will be in contact.
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