Rostering
All of Rapide’s communication methods are designed to be effective in their own right. However they become even more powerful when used alongside each other, to provide a truly multi-channel approach.
 Manchester United used to suffer a 20% non attendance rate in their employees, and were making up for this shortfall by over staffing. Calling each employee individually was proving time consuming and ineffective. They now use text messages to check if staff are available to work, and then send reminders to ensure they turn up.
By communicating with employees in this way they have managed to dramatically reduce their no show rates. Saving those in charge time and effort in the process.
"Rapide has allowed us to contact staff much faster and dramatically reduce no shows."
Rapide Talk allows you to send out messages to employees about upcoming events. Employees can then let you know of their availability. Click here to find out more
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Text Messages
Text Messages are a great way of engaging with employees about their availability to work. A simple message can be sent out to employees asking if they are free to cover a particular shift. Auditable replies mean that those in charge have an instant overview of who is available. Text Messages can also be sent as reminders ensuring that you are always at full complement. We can help you to create and manage distribution lists, add new contacts and manage your directory - you can access your lists 24/7.
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Voice
Voice messages are the ideal mode when you need to get more across than the 160 characters that a text message will allow. Call Rapide’s voice message service, record your message and it will be delivered to everyone for you - whether that's 3 or 30,000 mobile phones. Voice messages allow more urgency to be portrayed than a Text Message and it is the more cost effective option when you want to communicate the same high impact message across high numbers of staff quickly. Employees can be alerted to shifts which need filling urgently or opportunities for overtime.
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Email
When your teams are global, or based over multiple sites, make sure they are included in important updates by alerting them to news via email. Emails can include links to web forms allowing employees to input their availability, and can have information on staff incentives and news.
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Mobile Internet
Mobile Internet is an innovative way of talking to employees about rostering. WAP links (to an online form) can automatically be sent to your staff, triggered once the new shift pattern is available. This is an easy way of letting employees sign up for shifts or requesting overtime. You can audit who has received the message and who has logged on within minutes of sending. |
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“It’s an exceptional tool for our type of business.”
Damian Ives, Operations Manager, Thomas Cook Airlines |
Ready To Talk? Contact Us on 02476 011 911
All of Rapide’s Talking Technology is enriched when used alongside its award winning Listening Technology.
To find out more click here or fill out the form below:
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