Rapide Team Call & Listen

Rapide Team Call & Listen is a fast and effective way of reaching your customers and employees with longer and
more detailed messages. Through the service you can record verbal announcements and briefings, or communicate urgent updates and information. Your recording will then be available live, immediately. Team Call & Listen allows you to record more information than would fit into a standard voice or text message. The enhanced service even allows more than one person to speak and gives the listener the option of selecting which part of the message they want to listen to.

Your customers and colleagues can dial-in and hear your message straight away, finding out important information quickly and cost effectively. They can listen to the message as many times as they need to make sure that they pick up the crucial details. You can even use the service to gather comments and feedback by asking the caller for their thoughts at the end of your message! Listeners can answer questions by simply pressing numbers on their keypad, or choose to leave their own free-form verbal feedback.

A vital component of many clients’ crisis management and communications plans, the service has also supported
sales and marketing campaigns, including hosting some surprising celebrity voices. Some of the UK’s biggest brands have been promoted via this service.

As part of their annual ‘Vodafone Derby’ Vodafone engaged the help of famous jockey Willie Carson to record a voice message which would engage their customers. 100,000 people attend the event each year and Vodafone wanted a way of capturing their contact details as well as entertaining them. They printed a shortcode on the race card for the event advertising Willie’s ‘tip line’. Attendees were invited to call the number and hear tips from Willie about which horse and rider to bet on.

Features

• Live number 24/7 to record new announcements
• Unlimited announcement length
• Live number 24/7 for your employees and customers
• to dial-in to and listen to your messages
• Option for clear and simple web reports and statistics,
• updated in real-time
• Option for celebrity recording line
• Option for secure entry via pin
• Option to record caller feedback and comments
• Option to listen to caller recordings at your PC
• Option for transcription of recordings

The Team Call & Listen service is backed up by the Rapide Personal Assistant team who, as always, are on call to support you with every aspect of the service and to help you manage your communications. Bespoke reporting is available to provide you with statistics about who dialled in, how long they listened and to whom.

Ready To Talk? Contact Us on 02476 011 911 or fill out the form below and one of our team will be in contact.

	"The service is great! It saves us time and makes our process more efficient. Communication is key to any business and this helps us achieve continuity and consistency. Rapide for me ticks every box!" Mark Brighton - Barclays