Employee Engagement

Global employee engagement...

Aviva rely on voice broadcasts to keep their global communications consistent. They have 50,000 employees based worldwide. Each employee is invited by text to listen to a range of voice messages by key managers. Hosted in multiple languages the service caters for voice feedback from the listener and provides the managers with a wide range of statistics on its success, including the number of callers, their feedback, how long they listened and to whom.

Motivate to accumulate…

Our clients use voice messages at every stage of the employee engagement process, from daily updates to big corporate announcements. For added impact a celebrity or the CEO can be used to record a message - your employees will feel as though they called personally.

Voice messages are also a way of striking a balance between fast communication and ensuring that enough information is included in your message to be effective and useful. Specific groups can be targeted for communication when it is important that everyone gets the same message at the same time. Rapide offer a number of voice solutions that can be used to deliver effective content quickly. The voice messages can be set up independently, or co-ordinated through a Rapide Personal Assistant.

It’s good to talk…it’s even better to have a conversation...

Sometimes you don’t just want to talk to your employees, you want answers from them. Rapide lets people start a conversation on a national, or even global scale within minutes. As well as delivering voice messages Rapide can also record your employees’ thoughts on the information conveyed. Interactive messages give the listener the option of which particular part of the message they want to listen to, being put through to a call handler there and then, or recording their free-form feedback. Many of our clients rely on our ‘Team Call & Listen’ service to engage their employees with key information. Employees are advised via text message that they have a new message to listen to and are given a telephone number to dial-in to whenever they are ready.

Rapide also offer a conference call service, the perfect way of getting everyone talking together, even when they are geographically apart. The service even includes text message reminders for the more forgetful. Up to 256 people can dial-in at the same time to a secure line, the service is available 24/7 and all that’s chargeable is the cost of the call. Our clients love this service for its speed and ease of set up.

To find out more about how Rapide’s technology could help you engage your employees fill out the form below and we’ll get in touch.