Employee Engagement - Kingfisher Group Case Study

Keep your employees engaged with a multi-channel strategy

The Kingfisher Group use our multi-channel solutions to keep their 80,000 employees informed about important developments and corporate results. They use a combination of text and voice solutions to ensure that everyone gets the vital information they need. The Team Call & Listen service sends a text message to all staff letting them know they have a new update and giving them a telephone number to dial-in to, so they can listen when they’re ready. This service is particularly useful for staff who are always on the go.

As part of the Kingfisher Group, B&Q send out text and voice messages to their regional Store Managers informing them of new staff incentives and customer promotions.

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