Kingfisher Case Study

Keep your employees engaged with a multi-channel strategy

The Kingfisher group use our multi-channel solutions to keep their 80,000 employees informed about important developments and corporate results. They use a combination of text and voice solutions to ensure that everyone gets the vital information they need. The ‘team call and listen service’ sends a text message to all staff letting them know they have a new update and giving them a telephone number to dial in to, so they can listen when they’re ready. This service is particularly useful for staff who are always on the go.

As part of the Kingfisher Group, B&Q send out text and voice messages to their regional Store Managers informing them of new staff incentives and customer promotions.

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