Lite Bites
Banking Customers And Prospects
The beauty about using SMS for communicating with Customers, is that Mobile Phones are always on and rarely left at home.
SMS to Banking Customers
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- Confirmation that a Credit Card or Loan Application has been accepted
- Status update during Credit Card activation
- 1st Payment date reminder for a Credit Card or Loan – this is particularly good to send out as SMS as it cuts down calls into Call Centres
- Application Process updates
- Card activation chase – texting out customers who haven’t activated their new credit card
- Appointment Reminder SMS to reduce no-shows
- Payment Reminder SMS with a Call Centre phone number attached
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SMS from Banking Customers
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- SMS Keywords used with a Short-Dial Number can be a really effective way of generating information requests, competition entries and generally creating Leads – use on Billboards, Newspaper, Radio & TV ads
- SMS can be used in conjunction with a Mobile Internet link, to capture richer customer information – the Customer fills in a Mobile Form!
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About Rapide
Rapide Communication is proud to assist over a 1/3 FTSE500. It offers FAST communication TO and FROM Customers & Staff, primarily using a Mobile Phone. We believe we can add significant value to Banks & all Financial Institutions. We already work with parts of Barclays, Barclaycard, RBS, HSBC, Lloyds TSB and HBOS We urge you to contact us for an initial face-to-face chat to explore the huge possibilities.
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