Lite Bites
 Rapide SMS Throttle - controlled communications
You already know how effective sending text messages to your customers can be. From generating sales or confirming appointments to helping with debt collection, your customers respond to your text messages.
But sometimes you want to manage and control the process. If every customer who receives your text phones your call centre straight away, the centre is flooded with calls, and customer service plummets.
Rapide SMS Throttle allows you to load thousands of individual and personalised text messages, and then control the rate that they are sent. If the call centre is busy then slow down the send rate. And if the call centre is quiet, then open up the throttle and fire out those messages!
How to use Rapide Throttle
- Contact Rapide on 02476 011911 for a fast and simple sign-up process
- Then select your target customers for your text messages
- Load the list of phone numbers and messages into our easy to use web service
- Set the throttle rate, and your texts are on their way
- And then, if your call centre gets busy, just slow down the sending rate (to zero if necessary) and manage the inbound calls
Turn outbound teams into inbound teams and maximise efficiency |
- Your customers choose to respond to the text, which means that they want to talk to you!
- Avoid agent time wasted with voicemail, answerphones, engaged number and customers who just don’t want to talk to you right now
- One client (a major UK credit card company) used Rapide Text Throttle to QUADRUPLE the money recovered by their debt collection team!
- Contact Rapide now on 02476 011911 and find out how we can do the same for you.
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3 easy steps |
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- customer responds to your text messages
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