Employee Engagement - Manchester United Case Study

Talk them into it

"Rapide has allowed us to contact staff much faster and dramatically reduce no-shows."

Manchester United used to suffer a 20% non-attendance rate in their employees, and were making up for this shortfall by over staffing. Calling each employee individually was proving time consuming and ineffective.

They now use text messages to check if staff are available to work, and then send reminders to ensure they turn up. By communicating with employees in this way they have managed to dramatically reduce their no-show rates; saving those in charge time and effort in the process.

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