Rapide Technology - Mobile Internet

M-commerce is becoming big business and more companies are starting to see the benefits, after all, we are never without our mobile phones so businesses can make the most of it.

Engage your customers by sending them a WAP link to a mobile internet site to place their order, read information on your new services or leave feedback straight away. Our customers use Mobile Internet in a variety of ways:

• A shortcode on your advertisement or poster can increase response rates by up to 300%. You can send interested customers back the WAP link for them to dig deeper into your offering. Peugeot used this method when they released the new 207 and 1 in 5 people who responded to the shortcode also visited the WAP site.

• Upsell your complementary products and services on the back of a booking. Premier Inn send their customers a reminder text of their hotel booking and ask if the customer would like a link to a location map, they then ask if customers would like to book an evening meal. Click here to find out more

• Build a targeted list of customers by offering a discount voucher if they follow the link and give you some information or feedback. This is the start of an interaction with customers who have already expressed an interest in your services.

• Keep customers up to date with a link to scores, videos, changes in stock values, offers, by displaying a shortcode inviting customers to subscribe to your service.

Listen to your customers

Your customers can leave you feedback from a mobile phone using a WAP link and the mobile internet.

If you need more information than a simple SMS can provide, then send your customers a WAP link. They simply visit the link, fill out the survey on their mobile phone there and then resulting in more accurate feedback. Perfect for when you need to capture a little more information than a simple 'like/dislike' response.

By using the latest mobile internet technology you can send feedback forms that are as short or as long as you like. You could customise the forms for different areas of your business or even go as far as to offer incentives, ring tones, wallpapers or a host of other mobile based enticements to keep your customers talking to you and more importantly, remaining loyal to your brand.

Ready To Talk? Contact Us on 02476 011 911 or fill out the form below and one of our team will be in contact.