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Rapide Communication January 2010 Newsletter

2010 is the year of Engagement! In our Newsletter we take a look at how to engage your customers through our Multi-channel Marketing solutions. We also take a look at how listening to what your customers have to say can not only stop them detracting but also help your business grow and prosper. You can also download our exclusive White Paper - Minding what matters: Letting your customers create the context.

Minding what matters: Letting your customers create the context     Engage your customers with Multi-channel Marketing

Rapide Thought Bubble Series #2:

The context in which customers talk about you is as important as what they say - a lot of marketing research, from focus groups to questionnaires, leads to unhelpful conclusions because it imposes an unnatural context. Reducing three common biases can help marketers increase the honesty, accuracy and usefulness of information collected.

Minding what matters: Letting your customers create the context   At Rapide we have solutions to help you grow your marketing database and then reach your customers and prospects with timely and relevant messages. In this article we will show you how one of our clients increased revenue by 7%, captured valuable insight and grew repeat business. Engage your customers
Click here to download our new White pape r>>   Click here to engage your customers >>
   
Don't lose your customers - Listen to what they have to say   Adverse weather is a fact of British life. So why does it always seem to take us by surprise?  

A recent study has shown that more than one in four UK customers are unhappy with their current bank and would happily switch.

Listening to what your customers have to say can not only prevent disgruntled ones from leaving, but can also help your business grow and prosper.

Dont lose your customers - start listening to them!   Sometimes it takes something that affects us all to show just how effective a solution can be. When the country was panicking about the snow, some organisations were already reassuring customers and instructing staff using Rapide. Adverse weather is a fact of British life. So why does it always seem to take us by surprise?
Click here to find out how we can help >>   Click here to get prepared >>

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