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Customer & Employee Engagement Newsletter


February 2011 Newsletter

While January’s newsletter focused around the power of SMS February’s edition highlights the potential of the voice message. We discuss Ofcom’s new powers to penalise brands that persistently make silent calls, highlight the different ways our clients use voice messages, offer top tips on how to deliver a compelling one and put the focus on our Team Call & Listen service.

Ofcom imposes record fines for silent calls

 

Talk is cheap

Ofcom has made it clear that they will not hesitate to exercise their new powers which allow them to fine companies up to £2 million if they subject consumers to 'silent calls' as a result of their automated dialler technology. Rapide's alternative technology can help companies get rid of this risk altogether.

Rapide could save companies millions as Ofcom imposes fines for silent calls  

Yes it is when done well, but we prefer 'cost effective'. The speed and response rate you get when the communication is right can be amazing. This article explores some of the creative ways our clients have used our voice message technology to engage their employees, drive revenue and cut costs.

Talk is cheap
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Rapide's top tips on how to record a compelling voice message

 

Engage your employees with
Team Call & Listen

When done in the right way voice messages can be a personal and effective way of getting your message across but using the service for the first time can be daunting, in this article we offer some top tips on how to master the art of the voice message.

Rapide's top tips on how to record an engaging voice message  

This month we put the spotlight on one of Rapide's key services 'Team Call & Listen' and explain how it's helping some of our key clients use business changing employee engagement.

Engage your employees with Team Call & Listen
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