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In March's edition of the Rapide newsletter we discuss why many travel agents are now incorporating SMS in to their customer engagement strategy, highlight how RBS are using voice messages to engage their employees, discuss the potential NFC holds and put the focus on Rant & Rave our customer insight solution.
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Listen to your customers Rant & Rave |
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SMS the perfect solution for customers who are on the move |
This month we put the spotlight on one of Rapide's key services 'Rant and Rave' and explain how it's helping some of our key clients gain business changing insight by listening and reacting to their customers' feedback in real-time. |
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More and more travel agents are beginning to use SMS messages as a way of keeping in touch with their customers, this article discusses why they are the perfect solution for reaching customers who are on the move with timely, concise snippets of information.
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| Click here to find out more >> |
Click here to find out more >> |
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Mass communication on a personal level |
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Near Field Communication (NFC) mobile phone payments only months away but are apple opting out? |
RBS are just one of our clients who use voice messages to keep their employees up to date and engaged. This case study outlines how Nigel Jackson, Director of Relationship Management, utilises the solution to update all of his team with just one phone call.
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NFC contactless payment technology is expected to be here in the UK by as early as this summer due to an agreement between Barclaycard and Everything Everywhere. But industry rumours are suggesting that Apple won't be investing in the technology just yet...
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| Click here to find out more >> |
Click here to find out more >> |
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Forward to a friend >> |
