Customer and Employee Engagment Customer Login
Home
Customer Engagement
Employee Engagement
Technology
Client Benefits
News & Resources News Newsletters Press Releases White Papers Lite Bites
About Rapide
Contact Us

Text talking - system to system

Our automated text system is simple, yet elegant, and unless you want to make any changes, you can just ignore it and let it get on with what it’s good at.

You connect your system to feed data directly into our system.  The data is just a mobile number and a message, and then we send it out for you. For example, one client sends information directly to Rapide to send a text message to customers to tell them that they are in arrears, asking them to call in. Once the system is running, the first member of staff involved is the person answering the call.

The system in action

Customers book rooms online for Premier Travel Inn 24 hours a day, every day of the year and expect to see an instant confirmation of their booking. Their website offers customers the option to receive confirmation by email or by text, passing the data directly from the website to Rapide to send out the confirmations. It’s a popular system, accounting for around 46% of all reservations and over a million texts a year.

For over three years Rapide Text and Email has been an integrated part of Transas' own service to the international shipping community for ship security alert systems. Although, fortunately there have been very few incidents of real alerts, there are messages sent consistently every day for test purposes from ships at sea.

The same, simple system also sends texts for the Environment Agency’s flood alerts and the Co-op’s internal system alerts, among many more. Have a look at all our case studies www.rapide.co.uk/case_studies.html

Interested?  We promise not to blind you with science. Unless that’s what you really after, in which case we can go into as much technical detail as you need.

Give us a call for the details 024 7601 1911.

Click here to forward this article to a friend >>
Click here to return to the front page >>

Name
Email Address
Contact Number
Job Title
Where did you hear about us?
 

Copyright © 2010 Rapide Communication Ltd  

SMS Broadcast | SMS Marketing | Business SMS | Group text messaging | Corporate communications | Employee communication | SMS API |
Conference calls | Bulk SMS | 2 way SMS | Staff rostering | Voice Broadcasting | Mobile Marketing | Customer Feedback | Text Analysis |
Corporate Announcement | Desktop SMS | SMS advertising | Incident management | IVR Software | IVR system | Internal communications