Rapide: What's New?

Here at Rapide we are always looking for ways to improve our services and give our customers more ways to Sell More, Inform Fast and Engage Everyone.

So here is a list of just a few of the new features and services from Rapide. Take a look - you probably already have access and could start using them straight away...

Text - we have already improved the Text Broadcast service with a new, easier to use upload screen AND added Extended Text Messages (up to 450 characters). Now ALL our Desktop customers can manage their scheduled text messages and scheduled conference call reminders through the Desktop application. So if the meeting moves you can simply delete your scheduled message on screen.

Voice - exciting and new for May...you can now send voice messages straight from Desktop! With just a few mouse clicks you can send your prerecorded message to any distribution lost, or resend a voice message that you have used before.. You can even schedule your message to go out at some future time/date.

Rapide Voicemail - sometimes your voice message just does not get through. And although Rapide users enjoy >90% success on voice message delivery, we wanted to do better. Introducing Rapide Voicemail! Now, if we can't get through and deliver your voice message, we will automatically save it to Rapide Voicemail, and then text your Recipient telling them that they have a message waiting. Please note - this service is currently available for UK customers only.

Rant and Rave - our award winning customer feedback service goes from strength to strength with new capability to manage multiple categories, allow the Administrator to change feedback scores and categories, and an improved faster Tag Cloud.

For more information on these improvements, or if you have any other questions about our services contact your Account Manager or Rapide Assistant on (1500 from a Vodafone or 09060 001 500 from any other phone) or email rapide@rapide.co.uk.

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