6 Steps To Transform Outbound Teams To High Value Inbound Teams

You already know how effective sending text messages to your customers can be. From generating sales or confirming appointments to helping with debt collection, your customers respond to your text messages.

But sometimes you want to manage and control the process. If every customer who receives your text phones your contact centre straight away, the centre is flooded with calls, and customer service plummets.

Rapide SMS Throttle allows you to load thousands of individual and personalised text messages, and then control the rate that they are sent. If the contact centre is busy then slow down the send rate. And if the contact centre is quiet, then open up the throttle and fire out those messages!

1. Contact Rapide on 02476 011911 for a fast and simple sign-up process
   
2. Then select your target customers for your text messages
   
3. Load the list of phone numbers and messages into our easy to use web service
   
4. Set the throttle rate and your texts are on their way
   
5. If your contact centre gets busy, just slow down the sending rate (to zero if necessary) and manage the inbound calls.
   
6. Your customers choose to response to the text which means they want to talk to you!

A major UK credit card company uses Rapide Text Throttle to QUADRUPLE the money recovered by their debt collection team!

Contact Rapide now and find out how we can do the same for you.

*The survey was conducted by market research firm IDC (sponsored by Nortel Networks Corp). 2,367 people polled (across 17 countires) and asked what they would choose if they had to leave their house for 24 hours and could only take one item with them. More than 38 percent chose their mobile phones, less than 30 percent chose their wallets first. IDC White Paper available from http://www.nortel.com/promotions/idc_paper/index.html