What's new with Rapide

Here at Rapide we are always looking to improve our services and give our customers more ways to Sell More, Inform Fast and Engage Everyone.

So here is a list of just a few of the new features and services from Rapide. Take a look - you probably already have access and could start using them straight away...

Mobile Internet - We have just launched an innovative new service that allows our customers to access their company directory 24/7 on the move - introducing Rapide Mobile.

With Rapide Mobile you can:

• Have access to Rapide while you are on the move - 24/7
  
• Access to your company directory straight from your mobile phone
  
• Compose an SMS from your handset and send to your chosen list
  
• Record a Voice message using your phone's in-built microphone and send it to your chosen list
  
• Set-up a Conference Call and distribute the details using SMS, Voice or Email - all from your phone
  
• Contact a Rapide Assistant to help create and manage your directory and lists
  
• Bookmark the website for quick and easy access
  
• Quickly search your entire directory when you need to find that key contact

To set-up Rapide Mobile please contact your account manager on 02476 011 910

Rapide Mobile is available for FREE to all subscribers of our Premium service.

Rapide Mobile is compatible with GPRS but we recommend using a 3G enabled phone for the fastest possible service.

Text - we have already improved the Text Broadcast service with a new, easier to use upload screen AND added Extended Text Messages (up to 450 characters). Now ALL our Desktop customers can manage their scheduled text messages and scheduled conference call reminders through the Desktop application. So if the meeting moves you can simply delete your scheduled message on screen.

Voice - has exciting and new features...you can now send voice messages straight from Desktop! With just a few mouse clicks you can send your prerecorded message to any distribution lost, or resend a voice message that you have used before. You can even schedule your message to go out at some future time/date.

Rapide Voicemail - sometimes your voice message just does not get through. And although Rapide users enjoy >90% success on voice message delivery, we wanted to do better. Introducing Rapide Voicemail! Now, if we can't get through and deliver your voice message, we will automatically save it to Rapide Voicemail, and then text your Recipient telling them that they have a message waiting. Please note - this service is currently available for UK customers only.

Rant & Rave - our award winning customer feedback service goes from strength to strength with new capability to manage multiple categories, allow the Administrator to change feedback scores and categories, and an improved faster Tag Cloud.

For more information on these improvements, or if you have any other questions about our services contact your Account Manager or Rapide Assistant on (1500 from a Vodafone or 09060 001 500 from any other phone) or email rapide@rapide.co.uk.

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