Remind Me!
 Today we are living in a fast paced, hectic world where we’re always on the go, never having time for ourselves. Surveys are telling us that in Britain we are working longer hours than anyone in the rest of Europe. The question is how we remember to achieve everything we’ve planned.
Remembering to pay bills, credit cards, and loans on time can be very difficult. They all come out at different times of the month and knowing which ones have been paid and which haven’t is also a struggle. But late payments cost your business time and money. So what can you do?
At Rapide, we have a tried and tested system that works.
The Solihull Community Housing use Rapide’s debt collection to save money.
Using Rapide’s debt collection system, Solihull Community Housing (SCH) have increased response rates to an outstanding 80%!
The Income Collections Team at SCH looks after tenants, including any payment problems they have. Traditionally they sent letters to solve these issues, but found it to be slow and inefficient, with low response rates from tenants.
SCH found that sending debt collection text messages to tenants rather than letters was far more cost effective so decided this was the direction they should take.
They send text messages to tenants every day through Rapide, encouraging them to call the Income Collection Team to repay their debt.
To read the full case study go to http://www.rapide.co.uk/solihull-case-study.html
And it’s not just Solihull Council that uses this service. One of our top banking clients have saved over £1 million using our appointment reminder system.
Interested? Call us to see how it could work in your business on 02476 011911.
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