Customer and Employee Engagment Customer Login
Home
Customer Engagement
Employee Engagement
Technology
Client Benefits
News & Resources News Newsletters Press Releases White Papers Lite Bites
About Rapide
Contact Us

July 2008 Newsletter
This Month’s Stories
Getting the Message

This month’s newsletter focuses on the conversation between your business and your customers. We’ve got the latest news on how to hear the Voice of the Customer, as well as the latest research on the most effective channel to let the customer hear your voice!

Voice of the customer

  4th Annual text analysis Summit - Boston
We all like to know what people are saying about us – and your business is no different. In fact, you need to know more than anyone, as what your customers think and how they feel about your services could be the key to losing or gaining customers.
 
Rapide recently sent Nigel Shanahan and Hardeep Johal over to Boston (USA) to learn more about text analysis in the market place. The increasing importance of analysing social media is changing how companies measure marketing effectiveness. Learn how Rant & Rave’s Sentiment Engine could impact on your mobile marketing.

Click here to read the full story >>
    Click here to read the full story >>
 

 
NHS – Patient Appointment Reminders   Mobile Marketing
A simple use of technology that delivers improved efficiency and better patient service. Find out how Rapide can help your company benefit from the same technique and enjoy measurable improvement in efficiency and significant cost savings.
 
The mobile phone is the one thing we never leave the house without, and now new research shows just how important it is to your customers!
Rapide shows you why the mobile channel is perfect for your marketing and customer communications, and how best to access this exciting technology.

Click here to read the full story >>
    Click here to read the full story >>
 

 

Forward to a friend >>

 Click here to download a PDF version of this newsletter

Have your say - what do you think about our newsletter and the topics we've raised?
Click here to email us

Name
Email Address
Contact Number
Job Title
Where did you hear about us?
 

Copyright © 2010 Rapide Communication Ltd  

SMS Broadcast | SMS Marketing | Business SMS | Group text messaging | Corporate communications | Employee communication | SMS API |
Conference calls | Bulk SMS | 2 way SMS | Staff rostering | Voice Broadcasting | Mobile Marketing | Customer Feedback | Text Analysis |
Corporate Announcement | Desktop SMS | SMS advertising | Incident management | IVR Software | IVR system | Internal communications