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This Month's Stories
We all like to think that nothing bad will happen but unfortunately things do go wrong. This month's newsletter looks at communicating during incidents and emergencies and the benefits of mobile technology. We look into Sir Michael Pitt's report and how flood alerts via SMS are key to warning the public. How we helped Vodafone during the 2007 floods and how we are continuing to come up with innovative ways to communicate when you need it most.
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Hope for the best…but plan for the worst
On a grey Friday afternoon in Summer 2007, “the worst” happened to Vodafone Headquarters in Newbury. In the space of less than an hour the access roads and pathways were knee-deep in water, and a few minutes later the offices themselves were inundated as the flood waters rose. Luckily Rapide were on hand to help.
Click here to read the full story >>
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Sir Michael Pitt’s report into the 2007 Floods 
Rapide are proud to support the Environment Agency Floodline service, carrying flood warnings and alert messages to the British public. Sir Michael Pitt’s independent review (commissioned by government Ministers) recently published their report. Flood alerts and the Floodline service forms a key part of the report’s recommendations for warning the public.
Click here to read the full story >>
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London Bombings – Rapide’s Incident Management Solution
I am sure that you remember where you were when you heard about the London bombings. Many will have been sitting in an office, and after the initial confusion and anger, how many of you needed to find out if your staff and colleagues were safe? The Rapide Incident Management service was designed specifically to use the reliability and speed of text messaging to help you find out exactly what you need to know - are your staff safe?
Click here to read the full story >>
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Immediate communications in emergencies 
Rapide supports our clients with a range of services for incident communications, from our specialist Incident Management solution to our more day-to-day services that are ideal for incident communications and management. Our service for the Royal Navy's Nuclear Incident Response Team delivered a 100% success rate.
Click here to read the full story >> |
 End of the line - all change please!
The more observant amongst you may have noticed that numbers are changing. The BBC, for example, has moved their audience dial-in services from 0870 to new 0370 in the past few weeks. Rapide will be migrating our 0870 services this summer. We will contact our clients individually to discuss new number options (including 0800 and 0871 ranges) and the charges involved. Click here to read the full story >> |
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Have your say - what do you think about our newsletter and the topics we've raised?
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Or call our automated feedback line 0870 428 0436 |
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