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Rapide August 2009 Newsletter - The Voice Edition
Wouldn’t you like your communications to be more effective? Full of emotion, emphasis, urgency, humour and focus!
Of course.
So which of the following channels is the most powerful way to achieve this:
a) Email your contact
b) SMS your contact
c) Stick the information on a website
d) Talk to your contact, and then listen to them
The human voice is an amazing and powerful communication tool, but it is a greatly under used resource for internal and customer communications.
That’s why this month’s newsletter is focussed on the Power of Voice – both yours and your customers’.
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VoC - Voice of the Customer |
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The Power of Voice |
| Talking about the Voice of the Customer is becoming increasingly popular at the moment, every business seems to discuss the Voice of the Customer and stress the importance of hearing what customers think and feel. |
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With all the exciting communication technologies around these days – why do we keep talking to each other? Will we reach a point where emails and texts will totally replace person-to-person verbal communication – talking? |
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| Click here to read the full story >> |
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Click here to read the full story >> |
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| Getting your message across – voice |
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Barclaycard - Premail Case Study |
| In this article we look at how to make your communications stand out amongst the barrage of post holiday emails and junk mails. |
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Barclaycard wanted to inform their credit card holders of the latest important direct mail campaign before it arrived at their front door. They needed something that would engage their target market but with results that were simple to achieve. |
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| Click here to read the full story >> |
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Click here to read the full story >> |
Rapide would like to congratulate England on winning the Ashes!! Click here to find out how Rapide helps the ECB get their message across.
Forward to a friend >>
 Click here to download a PDF version of this newsletter
Have your say - what do you think about our newsletter and the topics we've raised?
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Or call our automated feedback line 0870 428 0436
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