Incident Management Solutions | Customer Communication Solutions



November Newsletter This month we will be telling you how to grab your customers’ attention before you send your direct mail campaign, and … We’ll also tell you how we help the fast moving leisure industry every day. In this month’s edition:
Spotlight on… Leisure We visit hotels and restaurants every day – in fact we are estimated to have a hospitality industry worth over £26 billion by 2009. Rapide tells you how you can talk to this valuable audience. Click here to read the full story >>	Pre-mailing–increasing uplift by over 20% Getting your customers to respond to your direct mail campaign can be tricky, especially when most people tear it up as soon as it comes through the door. Rapide consistently achieves high response rates in getting customers interested before your mail gets through their doors. Click here to read the full story >>

Communicate with your members Finding a way to communicate with your customers can be particularly difficult, especially when you need to communicate quickly. Posting something isn’t always immediate enough, and not everyone has internet access so posting the information on a website just isn’t good enough. You need something quick but effective. Rapide helped the National Farmers’ Union with just this. Click here to read the full story >>	How do you manage your incidents? We carry our mobile phones with us all the time, constantly checking for new messages and looking at the time to see if we’re keeping to our busy schedules. But do we optimise our mobile phones? Rapide tells you how you can. Click here to read the full story >>
Forward to a friend >> Click here to download a PDF version of this newsletter Have your say - what do you think about our newsletter and the topics we've raised? Click here to email us