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Chasing Payments
Everyone has been hit by the credit crunch. Everyone is tightening their belts and holding on to their money for as long as they can and re-prioritising what they spend their money on, meaning they are less likely to make payments for loans, bills and credit cards on time.
Using our SMS and Voice messaging services means you can cost-effectively stay in touch with your customers to remind them they owe money, inform them how to make payments and we can even transfer them to you to take payments.
You can monitor the call flow into your call centre yourself through our brand new throttle service which allows you to send waves of messages to customers rather than sending them out in bulk.
We have helped a number of companies:
- Increase customer response by 80%
- Speed up their debt collection process
- Generate four times as many payments as normal processes
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