 Incident Management - Voice
Messaging
If you're like the majority of Incident Communication Managers that we come across, keeping your key staff informed of major problems, their impact and availability of systems is a challenging task.
Here are 5 good reasons to use Rapide:
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Platform Independent
Your incident management communications can be initiated 24/7 through Rapide using your landline, computer,laptop or mobile phone.
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24/7 Incident Response
When there is an incident emergency you want a company you can trust. Rapide is already used as an incident management tool by the Ministry of Defence Nuclear Response Team. Click here to read the case study.
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Data Security
Rapide's service resilience is good enough to pass the MOD's stringent due diligence process.
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Team Call & Listen
Vodafone’s HQ flooded on a Friday afternoon and staff had to be evacuated, essential corporate equipment was underwater. Vodafone relied on Rapide’s voice incident communications to let staff know which office to go to on Monday. Vodafone now use this as a standard part of their disaster recovery planning process.
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Manage Expectations
When the BACS system failed, Barclays used a voice briefing to staff explaining the emergency procedures they were to follow to support customers over the weekend. This helped free up their time to manage the situation whilst ensuring customer enquiries could be handled accurately. Click here to read the case study
If you are interested in our voice solutions, please fill out the form below and we'll be happy to provide you with more information.
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