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Incident Management
Communication
You have an incident. Speed of communication is
critical. You cannot rely on your own communications infrastructure.
Fortunately a crisis doesn't happen very often. But maybe that's why organisations aren't always as prepared as they should be. |
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SMS for Incident Management
Deal more efficiently with routine alerting. You can issue short instructions by text message, - 'the IT systems are down and we are working to rectify them'. Multiple lists allow you to escalate and select who to message. Replies are auditable in minutes.
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Voice for Incident Management
A voice message helps to manage the expectations of staff and customers. For instance, you can send voice briefings to staff, explaining the emergency procedures you use to support customers over the duration of an incident.
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Custom Solutions for Incident Management
If you have a vision of how mobile technology can provide you with incident management solutions, but it's not listed in the examples, just get in touch.
Once it's all set up, the whole lot runs itself - leaving you to get on with something else.
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